Questions? We’ve got answers.

Portlazon is a local marketplace for Portland and the broader Pacific Northwest. We bring independent sellers together in one place so you can shop local brands, add items to one cart, and check out once.

Want the backstory? Read our story.

Yes. You can mix products from multiple sellers into one cart and complete a single checkout. Each seller fulfills their portion of the order, so multi-seller orders may arrive in multiple packages.

Browse what’s available in Shop All.

Yep. Portlazon gift cards are a solid way to support local businesses while letting the recipient pick the perfect thing.

Grab one here: Gift Cards.

Shipping is calculated per seller. In your cart, we default to the lowest-cost shipping option available. If a seller offers faster delivery options, you can upgrade shipping before checkout.

For the full policy, see Shipping & Returns.

Multi-seller carts often mean multiple fulfillments. Each seller ships from their own location, using their own shipping policy, so the total shipping reflects the combined cost across sellers.

Some sellers offer local pickup (and sometimes local delivery). When available, you’ll see that option in the cart.

Want to meet the people behind the products? Browse local sellers.

Returns are handled by individual sellers, since each item comes from a different business. Return eligibility and timelines are listed on product pages and in our policy.

Read the details here: Shipping & Returns.

If there’s an issue with your order, reach out as soon as you can so we can make it right. The fastest route is usually contacting the seller directly, but our support team can help if needed.

Contact us here: Contact.

You can view your orders and tracking from your account. Multi-seller orders may show multiple tracking numbers.

Head to Login and check your account.

Yes. Payments are processed through Stripe, and Portlazon never stores your full card details.

You can review how we handle data in our Privacy Policy.

Sellers are paid through our secure payments system. Each seller receives earnings from their sales on Portlazon (minus any applicable fees) based on the payout schedule and order status.

Yes. We only collect what’s needed to process orders and provide support. We don’t sell your personal information.

Details: Privacy Policy.

Apply through our vendor signup. If you’re a good fit, we’ll get you onboarded and live with products.

Start here: Vendor signup.

We’re focused on local, high-quality goods—food and drink, wellness, handmade goods, home essentials, apparel, pets, and outdoor-ready items. If you’re unsure, apply and tell us what you make.

You can also browse current sellers for context: Vendors.

No. Portlazon handles storefront, checkout, and order notifications so you can focus on making and fulfilling.